We’d love to hear from you. At PRO RAY, we are committed to providing an excellent customer experience and high-quality jewellery. Whether you have a question about your order, need assistance with our products, or would like to share feedback, our team is here to help.

Customer Support

For any enquiries, please contact us using the details below:

Customer Support Phone: +44 7563 430 552  
Customer Support Email: support@proray.store  

Business Days: Monday to Friday  
Business Hours: 9:00 AM – 5:00 PM (London Time)

We aim to respond to all enquiries within 1–2 business days.

Business Information

PRO RAY LLP  
Unit 3, Office A, 1st Floor
6-7 St. Mary At Hill
London EC3R 8EE
United Kingdom

General Enquiries: info@proray.store  
Business Phone: +44 20 4577 2844

PRO RAY is an online-only business and does not operate a public retail location.